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Be together in the moment

Set up Google Duo

Before you set up and use Google Duo you need:

• A phone number
• Access to a phone that can receive SMS messages

Get great video and audio quality

• Check your lighting. If you’re in low lighting, Duo will adjust the brightness of your video. If you want to turn the setting off in a call, tap the screen and turn off Low Light mode . Or, you can turn it off in Settings.
• You can switch camera views to show yourself or what you’re looking at in front of you. If the camera points to your face, hold your device at eye level to help others see your face.
• Make sure nothing (ex: your finger) is blocking your device’s camera or microphone.
• Connect to Wi-Fi before calling. Using Wi-Fi will save your data usage and also could be a better video connection. If you can’t, turn on your data.
• Keep yourself centered on Duo video calls using Auto-framing. To turn the setting on in a call, tap the screen and turn on Auto-framing mode. Or, you can turn it on/off in Settings.
• To stand out from your background, use Portrait mode to blur your background. To turn the setting on in a call, tap the screen and turn on Portrait mode. Or, you can turn it on/off in Settings.

See a video preview with Knock Knock

When you call a contact using Duo, the other person can see live video of you while the device rings if they have you as a contact. You won’t be able to see the person you’re calling until they answer.

Move your picture during a video call

When you make a Duo call, your face shows up in a small rectangle on the screen. To move it, touch and hold the rectangle, then swipe your finger across the screen to another corner. To show your face on the entire screen, tap your picture.

Using Google Duo on different platforms

You can use Google Duo on different platforms such as (Android , iOS devices, and PCs).

Set up Google Duo for web

Step 1: Open Duo

1. On your computer, open duo.google.com.

Step 2: Verify your phone number (optional)

Important: If you skip this step and you don’t verify your phone number, you can only receive calls from people who you’ve previously called.

1. Enter your phone number.
2. Click Get verification code.
3. Duo will send a code in a one-time SMS message to the number that you entered. (Carrier text-message rates may apply.)
4. Enter the code that you received in the text message.
   • If you don’t receive a text message, click Resend. 
   • If you still don’t receive a text message, click Back  to make sure you entered your phone number correctly.

After you verify your number on Duo

• People with your phone number can see that you use Duo and call you using the app. If you connect your Google Account, they can also connect with you across Google services.
• Duo can periodically send your contacts and location to Google.
• If you call someone not saved in your contacts, Duo will display your phone number so they can see who’s calling.

Use Duo to call your contacts

• Video calls with anyone in your contacts who uses Duo: Call friends and family across different devices like Android, iOS, computers, Google Home Hub, Lenovo Smart Display, and JBL Link View.
• High quality audio and video: Your call’s quality automatically changes, based on your connection. 
• Knock Knock: You can see a live video preview before answering a call from one of your contacts.
• End-to-end encryption: Your calls are secure and can only be seen by you and the person you’re talking with.